Privacy Policy

Effective Date: December 12, 2025

Eden Grounds and Gardens ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, postal address, and any other details you provide when contacting us, requesting a quote, or booking services.

Service-Related Information: Property address, lawn/garden details, and preferences shared during consultations or bookings.

Automatically Collected Information: IP address, browser type, device information, and website usage data (via cookies or similar technologies).

We do not collect sensitive personal information (e.g., health data) unless voluntarily provided.

2. How We Use Your Information

We use your information to:

Provide and manage our lawn and garden services

Respond to enquiries and send quotes

Schedule and confirm appointments

Send service reminders or updates (with your consent)

Improve our website and services

Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Trusted service providers (e.g., scheduling tools or payment processors) who are bound by confidentiality

Legal authorities if required by law

4. Data Security

We take reasonable measures to protect your information from unauthorised access, loss, or misuse. However, no online transmission or storage is 100% secure.

5. Your Rights

You may:

Access, correct, or delete your personal information

Opt out of marketing communications

Request details on how your data is used

6. Cookies and Tracking

Our website uses basic cookies for functionality and analytics. You can manage cookie preferences in your browser.

7. Changes to This Policy

We may update this policy periodically. Changes will be posted here with the updated effective date.

8. Contact Us

For privacy questions:

Eden Grounds and Gardens

Email: info@edengroundsandgardens.com.au

Phone: 0435617698